Who we are

Our website address is: https://ishimira.in.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Refund and Returns Policy

We have a customer friendly 2 days return & 10 days exchange policy:

Refunds will be issued only via RazorpayX links and no other medium.

Return request will only be accepted through mail : support@ishimira.in

Cancellation Policy:

1. If unfortunately you have to cancel an order, kindly do so before your order is shipped. Please log into your account and click on “cancel order” option against the order number that you want to cancel.
2. If you cancel your order before it is shipped, we will refund you the entire amount.

Return Policy:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at support@ishimira.in mentioning your Order ID.
2. We will personally ensure that a brand new replacement is issued to you with no additional cost. 
3. If you do not like the product, you will have to raise a return request from mail . You Have to Ship Us Through DTDC Or Maruti Courier
4. Return request will not be accepted through any other medium like email, Facebook / Instagram chat or phone call.
5. In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no  refund would be made. Only credit note would be given.
6. When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
7. Refund would be processed within 4-7 days after the product is received back to our warehouse in Surat.

Apart from condition reserved herein above, the following products
shall not be eligible for return or replacement, viz:

1. Any product that exhibits physical damage to the product
2. If the saree has been ordered with fall and edging
3. If the product is customized for you
4. If the Return or Exchange is requested after 48 hours of receiving the shipment. 
5. If the product is made to order

Exchange Policy:

1. You have to raise an exchange request within 10 days of receiving the product. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is an exchange option available and we will arrange for the pick up from your doorstep.
2. Once we have it with us, we will ship the replacement product to you within 5-7 working days. Please note ISHIMIRA will not arrange for the pick up from your door step
3. Exchange is not possible if the saree has fall and edging done to it
4. Exchange would not be accepted if the product was customized
   for you.
5. If you want to exchange the product you ordered for with another
   product of higher amount, we would give you a *coupon code for the amount of the product you returned. You can use this code while placing order and pay the balance amount on your next purchase.
6.  If you want to exchange your product with another product of
   lower amount, we would ship the product as soon as we receive it and the balance would be given in the form of credit note. 
7. Return or exchange  of the exchanged product is not possible.
8. No discount will be given on exchange orders.

*Coupon is valid for three month only

We do strict quality checks before delivery of any product. Hence we don’t accept returns on the products sold in our store.